Delivery Information

Dispatch Times

We aim is to dispatch your items within 7 working days* (*Monday to Friday) of cleared payment if not stated otherwise. But we are only human so maybe little faster slower.

Delivery Times

As soon as we have dispatched your order, please allow up to 14 working days for national deliveries within the UK and up to 25 working days for international deliveries (working days exclude Saturdays and Sundays).

Unfortunately as soon as we pass your order to the delivery service* (* the delivery Gods), it does not lie in our hands anymore and we have no influence on how fast your order will arrive* ( some addition chants and sacrifices are made on your behalf to the delivery Gods to seed the good along )

Only if you choose one of our upgraded mail services will you also receive a tracking number.

These services are faster and offer you a better service.

Postage Costs

We offer different types of postal services from which you can choose in your cart and your postage price will be calculated automatically.

You can update your postage costs any time in your cart as you wish.

Delivery Address

Due to Pay Pal official laws if you pay with pay pal, please ensure that your shipping address is also your registered pay pal address, we will only ship to the address registered in the paypal invoice. Please ensure that the delivery address is correct. The buyer will have to pay any additional postage costs if the order is returned to us undelivered.

Packaging

When shipping your order we do our best to keep it secure and safe so it arrives in tip top shape for you .

The packing material maybe a mix of new packing material and recycled material, this is to try and reduce the postage costs and waste

Lost Items

If you think that your order might have been lost during transit by the mail service then we must at least ask you to allow up to 14 working days for national deliveries within the UK and up to 25 working days for international deliveries (working days exclude Saturdays and Sundays).

Only after these dates does an order count as “lost” and only then can we claim or search for your lost order. Please do feel free to contact us if you might think there is something wrong with your order and we will always do our best to help you out.


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